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Tech Companies Bring Back the Human Touch – The Wall Street Journal

Maybe algorithms can’t solve most of our problems. This year, developments in social media have taught us that some can even create them. Lately, online technology companies are experimenting with a more human touch.

Online dating has become so normalized that there is an app for virtually everyone. But now that trend is coming full circle with the addition of traditional human yentas to augment success rates for those who are especially motivated, overwhelmed or fear they risk carpal tunnel from all the swiping.

Source: https://www.wsj.com/articles/tech-companies-bring-back-the-human-touch-11639396982

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